Privacy Policy

This Privacy Policy describes how Jyotira Store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our WooCommerce-based store.


Contact

For questions, complaints, or requests regarding your privacy, contact us at:
Email: support@jyotira.store
Address: Jaipur City, Near By Jaipur Stone Market Pin Code 302003


Collecting Personal Information

We collect information to provide and improve our services. This includes:

Device Information

  • Purpose: Optimize site performance, analyze usage, and prevent fraud.

  • Source: Automatically via cookies, log files, and tracking technologies.

  • Disclosure: Shared with WooCommerce and third-party analytics providers.

  • Data Collected: Browser type, IP address, time zone, pages viewed, and interactions.

Order Information

  • Purpose: Process payments, ship orders, and communicate updates.

  • Source: Provided by you during checkout.

  • Disclosure: Shared with payment gateways (e.g., Razorpay, PayPal), shipping partners (e.g., Delhivery), and WooCommerce.

  • Data Collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

  • Purpose: Resolve queries and provide assistance.

  • Source: Provided by you via email/contact forms.

  • Data Collected: Communication history and relevant details.


Minors

Our Site is not intended for individuals under 18. We do not knowingly collect data from minors. Parents/guardians may contact us to delete unintended data.


Sharing Personal Information

We share data with service providers to fulfill orders, including:

  • WooCommerce (platform provider).

  • Payment processors (e.g., Razorpay, Stripe).

  • Shipping partners (e.g., Delhivery, FedEx).

  • Legal compliance: Disclose data if required by law.


Behavioural Advertising

We use tools like Google Analytics and Facebook Pixel to deliver targeted ads. Opt-out via:


Using Personal Information

We use your data to:

  • Process orders and payments.

  • Send updates and offers (with consent).

  • Improve site functionality and user experience.


GDPR Compliance (EU/EEA Residents)

  • Lawful Basis: Consent, contract performance, legal obligations, or legitimate interests.

  • Your Rights: Access, correct, delete, or transfer your data. Contact us to exercise these rights.

  • Data Storage: Processed via WooCommerce and stored on secure servers.


CCPA Compliance (California Residents)

  • Your Rights: Request access, deletion, or opt-out of data sale (we do not sell data).

  • Authorized Agents: Contact us to designate one.


Cookies

We use cookies to enhance browsing. Key cookies include:

Cookie TypePurposeDuration
woocommerce_cart_hashManages shopping cartSession
woocommerce_items_in_cartTracks cart itemsSession
wp_woocommerce_sessionRetains login/checkout details2 days
google_analyticsTracks site traffic1-2 years

Manage cookies via browser settings (e.g., Chrome > Preferences > Privacy).


Do Not Track

We do not alter data practices in response to "Do Not Track" signals.


Changes & Complaints

  • Updates: Revised policies will be posted here.

  • Complaints: Contact us first. Escalate to your local data authority (e.g., India’s DPIIT) if unresolved.

Last Updated: [Insert Date]